Privacy Policy

This Privacy Policy describes how Bharat Citation Index collects, uses, and protects your personal information.

Last updated: December 2024

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

• Name and contact information (email address, phone number)
• Institutional affiliation and academic credentials
• Research interests and publication history
• Account credentials and preferences

Usage Information

• Search queries and research activities
• Platform usage patterns and feature interactions
• Device information and browser type
• IP address and location data

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services:

• Provide access to citation databases and research tools
• Personalize your research experience and recommendations
• Communicate with you about service updates and features
• Analyze usage patterns to improve our platform
• Ensure platform security and prevent fraud

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• With your explicit consent
• With service providers who assist in platform operations
• To comply with legal obligations or court orders
• To protect our rights, property, or safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption of data in transit and at rest
• Regular security audits and vulnerability assessments
• Access controls and authentication mechanisms
• Employee training on data protection practices

Your Rights

You have certain rights regarding your personal information:

• Access and review your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to processing of your information
• Data portability rights

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. You can manage your cookie preferences in your account settings.

International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.